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Last updated on August 6th, 2018
Dannewitz GmbH & Co. KG ("DKG") and its affiliates (collectively, “we”, “us”, or “our”) believe in transparency and are committed to informing you, our website visitor / customer (“you”, “your”, or “user”), about how we treat your personal data and the rights and options that you have with regard to your personal data. Under applicable data protection laws, personal data means any information that identifies or is identifiable to a natural person. It generally does not include data where the person's identity has been removed (anonymized data).
We do not collect any personal data about you unless you voluntarily provide it to us through the Website or communicate it to us by telephone, email, fax, or postal service. However, you may be required to provide certain personal data to us when you elect to use certain products or services available on the Website.
Who Is Responsible For Your Personal Data?
The party responsible for processing data on this website is:
DANNEWITZ GmbH & Co. KG (DKG)
Zum Sonnenberg 7-11
Telephone: +49 (0)60 51 60 60-0
DKG is the data controller and, as such, is responsible, alone or jointly with others, for deciding on the purposes and means of processing your personal data (names, email addresses, etc.). With respect to residents of and users located in the European Union (the “EU”) or European Economic Area (“EEA”), DKG has certain responsibilities under the EU General Data Protection Regulation, 2016/679 (GDPR) and local laws with regard to the personal data that you provide to us through our Website.
Our parent company, with whom we may disclose your personal data, is:
1788 Northpointe Road
Columbia, TN 38401
What Personal Data Do We Collect
We may collect or request anonymous or non-personally identifiable data from our Website users. Such information cannot identify a specific individual unless combined with personally identifiable information. For example, we may collect aggregate website information for a variety of statistical analysis and website performance-related reasons, such as calculating the percentage of our Website users who live in a particular state or the Website pages visited most frequently.
Specifically, we may collect, process, store, and transfer the following types of personal data from you, as identified by category below:
- Identity and Contact Data includes first name, maiden name, last name, username or similar identifier, title, billing address, delivery address, email address, and/or telephone numbers.
- Financial and Payment Data includes your bank account and other data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing informati
- Business Information includes information provided in the course of the contractual or client relationship between you or your organization and us, or otherwise voluntarily provided by you or your organization
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Special Categories of Personal Data
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us and will notify you if that occurs.
Why Do We Collect Personal Data
We generally collect data from and about you through the following means:
|Category||Types of Data and Purpose|
|Contact Information / Feedback / Inquiries||When you submit feedback to us, contact us for support, or ask us questions, we collect your name, email address, postal address, telephone number, and/or other contact information necessary to respond to your feedback, provide support, or answer your question. We will, therefore, process any data you enter into a contact form or other communication with us only with your consent per Art. 6 (1)(a) of the Datenschutz-Grundverordnung (DSGVO).|
|User Account Information||When you create an account, we collect your contact information and ask if you would like to submit other identifying and demographic personal data, in addition to your username, your password, and registration information. We do this in order to provide you with password-protected access to the account you requested and allow you to maintain your account profile and access certain interactive Website features. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.|
|Business Information||When you seek services from us in the course of our contractual or customer relationships between you and/or your organization, we collect business contact information and other personal data in order to provide you with the services you have requested. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.|
|Cookies||When you visit our Website, we may collect cookies and use similar technologies to, among other things, provide you with a more personal and interactive experience on our Website, to improve our marketing efforts, and for website usage analytics. Please see our Cookies Policy for more information on your options for consenting to our use of cookie. If you choose to disable cookies and similar technologies, some areas and features of the Website may not work properly.|
|Email Interconnectivity||If you receive email communications from us, we may use certain tools to capture data related to when you open our messages, click on hyperlinks or banners it may contain, and make purchases. We use this information to enhance and support our marketing and sales operations, in accordance with Art. 6 (1)(a) DSGVO.|
|Employment||If you apply for a job through our Website, or become our employee, we collect personal data necessary to process your application or employment. This may include, among other things, your contact information, social security number, employment history, etc., in accordance with Art. 6 (1)(a) DSGVO and our legitimate interests, such as employment law compliance under the General Equal Treatment Act (AGG).|
|Newsletters and Marketing||When you sign up for our newsletters or other marketing lists, we collect your contact information, including your email address, phone number, and/or postal address. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription and then the data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.|
Purposes For Which We Process Your Personal Data
In addition to the specific categories of data use above, we may with your express consent and/or under recognized legal grounds, also use your personal data for the following purposes:
- To provide you with services you have requested and to manage our relationship with you, including administering your account, processing payments, accounting, auditing, billing and collection and taking other steps necessary to the performance of our business relationship with you;
- To present and improve Website contact and functionality;
- To determine user interests, needs, and preferences;
- To provide notice of changes to our Website or the services we offer or provide through it;
- To conduct research and analysis;
- To develop new products and services;
- To manage and maintain the security of our Website and services;
- To market our services to you. We will only provide you with marketing-related information after you have, where legally required to do so, opted in to receive those communications and having provided you with the opportunity to opt-out of such communications at any time.
- To comply with our legal and compliance obligations, including maintaining records, performing compliance audits, etc.
- For insurance purposes;
- To exercise and defend our legal rights, or to comply with court orders;
- To respond to requests from public and government authorities;
- For any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your personal data was provided to us;
- In any other way we may describe when you provide the information; and
- For any other purpose to which you have expressly consented.
With regard to consent, the form and means of the consent obtained may vary according to the sensitivity of the personal data, the reasons we are collecting it, and the reasonable expectations of the person from whom it is collected. When using personal data for a new purpose, we will document that new purpose and ask for consent again. We will not use your personal data without your consent unless it is either for the same purpose for which the information was originally collected or compiled, consistent with that purpose, or for a purpose that permits disclosure under applicable law. You may revoke your consent at any time with future effect.
We will process your personal data, and require our affiliates and any third parties to process your personal data, in connection with one or more of the following legal grounds:
- because we have a necessary and legitimate interest in doing so to perform the services you have requested, to comply with your instructions or other contractual obligations between you and us (Art. 6 (1) lit. b DSGVO);
- to comply with our legal obligations as well as to keep records of our compliance processes (Art. 6 (1) lit. b DSGVO);
- because our legitimate interests, or those of a third party recipient of your personal data, makes the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms (Article 6 (1) lit. f DSGVO);
- because it is necessary to protect your vital interests (Art. 6 para. 1 lit. d DSGVO);
- for reasons of public interest in the area of public health in accordance with Art. 9 Section 2 (h) and (i) and Art. 9 Section 3 DSGVO;
- for archive purposes, academic or historic research purposes in the public interest or for statistical purposes in accordance with Art. 89 Section 1 DSGVO, insofar as the law referred to under Subparagraph a) is likely to
- render impossible, or to exert a serious deleterious influence on, the achievement of the purposes of this processing, or
- because you have expressly given us your consent to process your personal data in a particular manner (Article 6 (1) lit. a and Art. 7 DSGVO).
We do not use your personal data for making any automated decisions affecting or creating profiles other than as described above and welcome your questions and feedback about the nature and lawful bases of our processing activities.
Disclosure Of Your Personal Data
We do not sell, rent, or lease your personally identifiable or business information to third parties. We may, however, share your personal data in the following contexts:
|Disclosures Without Your Consent||We may disclose your personal data in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws or regulatory investigations when we believe in good faith that applicable law requires it. We may also share your personal data in order to establish or exercise our legal rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property or a violation of our Website terms and conditions.|
|Disclosures With Your Consent||We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your specific and express consent.|
|Job applications and Employment||If you apply for a job with us, we may disclose personal data necessary to process your application or employment. This may include, among other things, your contact information, your social security number, employment history, etc. in accordance with applicable law.|
|Feedback / Support / Inquiries||If you provide us with feedback, contact us for support, or ask us questions via web form, telephone, email, or other method allowed by our Website, we will collect and may disclose your name, email address, other contact information and other information as needed to respond to your feedback, request for support, or answer your question.|
|Employees, business affiliates, and intermediaries||We disclose your personally identifiable information to our affiliates, subsidiaries, or divisions and their respective officers, directors, employees, accountants, attorneys, and agents, or with our business partners, all of whom are bound by all of the confidentiality and other data processing protections and practices described in this Policy, use your information strictly to carry out their job duties on a need-to-know basis, and only do so as required by law and as required by our legitimate business operations in accordance with Article 6 (1) lit. f DSGVO.|
|Mailing List and Newsletters||When you sign up for one of our mailing lists or newsletters, we disclose your contact information, including your name, company name, email address, postal address, and telephone, as necessary to complete and process your sign up and manage subscription.|
|Service Providers||We may share your personal data with our Service Providers. Among other things, Service Providers may help us to administer the Website, support our provision of products and services requested by you, provide technical support, send marketing and promotions and communicate with you about our products and services, payment processing issues, and other legitimate purposes permitted by law, Article 6 (1) lit. f DSGVO.|
|Corporate Change||We may sell, transfer or otherwise share some or all of our assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, personally identifiable information may among the assets transferred.|
|Aggregated Data||We may disclose aggregated information about our website visitors, and information that does not identify any specific individual, such as groupings of demographic data and customer preferences, for new product and marketing development and website improvements.|
Our Website may be developed and supported by third party vendors, who may, in the course of performing such services for us (such as hosting, developing, or updating our Website), have access to your personally identifiable information. We contractually require such vendors to maintain the confidentiality of your information, and take appropriate measures to keep it secure. We prohibit such vendors from using or sharing your information for any purpose other than in performing specific services for us required to maintain and update our Website.
Our vendors may periodically access our web server and/or employ analytics technologies during the course of their work that may automatically collect and store the following general information about you: the originating name of the domain from which you access the Internet; the date and time you access the Website; the pages of the Website you visit; the Internet address of the website from which you linked directly to the Website; and the type of device, device ID, and browser you use to access the Website. This information is used to help us improve the Website by tabulating statistics about your use of our Website, such as error incidence and origin of referrers, that allow us to make the Website more useful to you.
One such third party vendor is Google Analytics and its related suite of services to collect information about the use of the website. Google application programming interfaces are used to facilitate communication with Google Services. We use Google Analytics to gather information about how the Website is used in order to determine the best ways to improve the user experience, as further explained in our Cookies Policy.
In addition to aggregated data, We also may receive or disclose personal data about you from various third parties, inside and outside of the EU/EAA, who are bound to obligations of confidentiality and required to perform processing with us or on behalf only for as long as a required by role and contract or business relationship with us. The types of personal data and third parties involved in these activities include: Contact, Financial and Transaction Data with providers of technical, payment and delivery services inside and outside of the EU, Usage Data with service providers who provide additional IT and system administration services, and Business Information and Transaction Data with professional advisers including lawyers, bankers, auditors, and insurers based in who provide consultancy, banking, legal, insurance and accounting services. Please contact us with if you have any further questions for the business and legal purposes for which we make such disclosures.
How Long Do We Store Your Personal Data?
We will retain your personal data for as long as needed to fulfill the purposes for which it was collected. We also will retain and use your personal data as long as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, provide our services, and enforce our agreements. When we no longer have a purpose to retain your personal data, we will security destroy your personal data in accordance with applicable law and our policies. In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Time Limit to Respond
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Security Of Your Personal Data
We maintain appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed during collection, storage, and processing. In accordance with Art. 32 of the GDPR, the level of safeguards used to protect personal data will depend on the sensitivity of the personal data, the amount, distribution and format of the information, and the method of storage.
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
While our security measures seek to protect your personal data in our possession, no security system is perfect and we cannot guarantee that your personal data will remain absolutely secure in all circumstances or that any privacy settings or security measures contained on the Website cannot be circumvented.
The safety and security of your personal data also depends on you. Where you use a password for access to restricted parts of the Website, you are responsible for keeping the password confidential. Do not share your password with anyone. Any communications sent by e-mail, while convenient, do pose some risks (e.g., e-mail is not a secure form of communication, is unreliable, can be forwarded, etc.). Any transmission of information that you make through our Website and services is at your own risk.
If a security breach causes an unauthorized intrusion into our Website or systems that compromises your data, we will notify you and any applicable regulator when we are required to do so by applicable law. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered.
A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Updating Your Personal Data
If any of the personal data you have provided to us changes, please let us know. For instance, if your email changes, you wish to cancel any request you have made of us, or if you become aware of inaccurate personal data about you, use our Contact Us details to update your information. You may also edit your account details if you have a user account through our Website.
We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights To Access And Control Your Personal Data
Absent exceptional circumstances, we offer you reasonable access to and control over your personal data at any time, at no charge. Please inform your of your rights by reviewing the list below. You may use the Contact Us details at the end of this Policy to exercise your rights and choices.
Right of Access. You have the right to request a copy of the personal data that we hold about you, as well as inquire about the origin, recipients, and purposes of that data. There are certain exceptions to this right, however, so that we may deny access to you as required by law or to protect the legal rights of others.
Right to Portability. You have the right to request that some of your personal data is provided to you or an authorized third party in a commonly-used, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Accuracy. Our goal is to keep your personal data accurate, current and complete. Please contact us if you believe your information is not accurate or changes.
Right to Object. In certain circumstances, as permitted under applicable law, you have the right to object to processing of your personal data and to ask us to erase or restrict our use of your personal data. If you would like us to stop using your personal data, please contact us and we will let you know if are able to agree to your request.
Right to Erasure and Deletion of Your Personal Data. You may have a legal right (for instance, if you are located in the EU or EEA under the GDPR) to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data has been unlawfully processed. All deletion requests should be sent to the address noted in the Contact Us section of this Policy.
We may decide to delete your personal data if we believe it is incomplete, inaccurate or that our continued storage of your personal data is contrary to our legal obligations or business objectives. When we delete personal data, it will be removed from our active servers and databases and our Website, but it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal data as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Withdraw Consent. If you have provided your consent to the collection, processing and transfer of your personal data, you have the right to fully or partially withdraw your consent. To withdraw your consent, please notify us using the information in the Contact Us section of this Policy and you may follow opt-out links on any marketing communications sent to you.
Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Withdrawal of consent to receive marketing communications will not affect the processing of personal data for the provision of our services.
Right to Complain. If you believe that your rights relating to your personal data have been violated, you have a right to lodge a complaint with the applicable enforcement authority, or seek a remedy through the courts. You may also lodge a complaint with us by contacting us using the information provided in the Data Protection Officer or Contact Us sections of this Policy.
The supervisory authority for data protection responsible for us is:
Der Hessische Datenschutzbeauftragte
You have the right to complain at any time to your local data protection authority or to the referred data protection authority in the State Hessen. We would, however, appreciate the chance to deal with your concerns before you approach a authority so please contact us in the first instance.
Online Tracking. We do not currently recognize browser settings or signals of tracking preferences, which may include "Do Not Track" instructions.
California Residents. California Civil Code Section § 1798.83 permits users of the Website who are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the "Contact Us" section of this Policy.
European Union or European Economic Area Residents. If you are located in the EU or EEA and believe we have not processed your personal data in accordance with applicable provisions of the EU GDPR, you may lodge a complaint with your local data protection or supervisory authority.
Data Protection Officer
Legally required Data Protection Officer
de-bit Computer-Service GmbH
Telephone: +49 6051 91675-1800
Cross Border Transfers of Personal Data
Residents of the EU / EEA. We rely on recognized legal bases to lawfully conduct cross-border transfers of personal data outside of the European Union (EU) and European Economic Area (EEA), such as your express informed consent (as noted above), when transfer is necessary for us to deliver services pursuant to an agreement or contract for services between us and you, or when the transfer is subject to safeguards that assure the protection of your personal data, such as the European Commission's approved standard contractual clauses.
Links To Other Websites
This Website may contain links to, and media and other content from, third party websites, plug-ins, and applications. These links are to external locations and third parties with which we have no relationship. If you click on an embedded third-party link, you will be redirected away from this Website to the external third-party website. You can check the URL to confirm that you have left this Website.
We cannot and do not (i) guarantee the adequacy of privacy, security, practice content or media provided by third parties or their websites, (ii) control third parties' independent collection or use or your personal data, or (iii) endorse any third party information, products, services or websites that may be reached through embedded links on this Website.
The Children's Online Privacy Protection Act ("COPPA"), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal data from and about children on the internet. Our Website and the services are not directed to children aged 16 or younger, nor is information knowingly collected from children under the age of 16. No one under the age of 16 may access, browse, or use the Website or provide any information to or on the Website. If you are under 16, please do not use or provide any information on this Website. If we learn that we have collected or received personal data from a child under the age of 16 without a parent's or legal guardian's consent, we will take steps to stop collecting that information and delete it.
For more information about COPPA, please visit the Federal Trade Commission's website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we treat your personal data or in response to changes in law. We will post any changes we make to this Policy on this page. If we make material changes to how we treat your personal data, we will notify you through a notice on the Website's home page and through email communication, when appropriate. The date this Policy was last revised is identified at the top of this Policy.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
If you have questions or comments about this Policy, wish to access personal data we hold about you, believe the personal data we have about you is incorrect, or wish to lodge a complaint with us about how we have handled your personal data, please contact us using the contact details below and we will do our best to assist you:
DANNEWITZ GmbH & Co. KG (DKG)
Zum Sonnenberg 7-11
Telephone: +49 (0)60 51 60 60-0